Registered Nurse (RN) - Patient Flow & Transfer Center

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

The Patient Flow team at Duke University Hospital is looking to grow! An exceptional group of Clinical Professionals dedicated to the facilitation and coordination of patient movement within a world class healthcare system, surrounding regional healthcare systems, and beyond!

Department Profile:

The Patient Flow team works with referring agencies, hospitals, clinics, and emergency departments throughout the state and beyond to coordinate safe and efficient integration into the Duke University Health System. This team also facilitates patient movement throughout the facility by coordinating transfers between the Inpatient Units, PACU, Emergency Department, and Ambulatory Clinics. This team works alongside providers to identify patient needs, triage needs based on acuity, and ensure that patients are relocated in accordance with their needs.

Work Hours and Shifts:

• Night Shift - 7p-7a or Day Shift - 7a-7p
• 3 – 12 hour shifts
• This role also offers the potential for some hybrid work after 1 year of experience with the Patient Flow and Transfer Center Team.

Job Summary:
With thousands of requests handled per year, the Duke Health Transfer Center is the patient and provider link to world-renown patient and family centered care. With strengths of teamwork, inter-disciplinary communication and collaboration, the Transfer Center offers a dynamic environment for ongoing development of the experienced Registered Nurse. Our dedicated team provides 24/7 coverage to support the transfer needs of patients while networking with our internal and external customers.
The ideal Patient Flow and Transfer Center team member would have experience in the critical or emergency care setting and an understanding of how to navigate complex medical systems with a focus on patient centered care.

This role requires a BSN degree from an accredited nursing program, continuous BLS certification, and at least three (3) years of direct experience working in an inpatient medical/surgical facility. The optimal candidate has direct experience working in an Emergency Department, Critical Care Environment, or Transfer Center at a Level 1 Trauma Center as it requires advanced clinical decision-making skills to ensure that patients receive the best care possible.

Knowledge, Skills, Education, and Experience Required:

• Three years of Critical Care or Step Down or ED nursing experience required at a Level 1 Trauma Center
• Knowledge of Duke Health System hospitals and patient care units preferred
• Graduation from an accredited Bachelor’s Degree in Nursing or higher is required

Licensure, Certification or Registration Required:

• Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.
• BLS (or higher) certification required

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.