Job Description: Pharma Tech
This position interacts with patients on a constant basis, therefore providing excellent customer service is essential
Pharma Tech are the foundation of the healthcare system, playing a crucial role in helping patients manage their chronic and specialty prescriptions. The role of a CVS Health Pharma Tech demands that you demonstrate the company's core values of accountability, caring, collaboration, innovation, and integrity to be successful. You will be required to complete the rigorous training program and meet the state Pharmacy Board guidelines for registration, licensing, and certification. The primary job responsibilities are managing the assigned workstation, filling patient prescriptions efficiently, enhancing customer service quality, and providing compassionate care to patients in need.
Qualifications:
- The age criterion for this stipulation is not less than 16 years
- Depending on the state, there may be different mandates for licensure
Benefits:
- All eligible personnel are entitled to a full range of medical, dental, and vision benefits
- The 401(k) retirement fund was established to aid employees in securing their financial well-being during retirement
- An employee offer that allows for the acquisition of company shares
- A completely paid term life insurance policy is a type of insurance product where the policyholder has paid all the necessary premiums, and upon the policyholder's death, the beneficiaries receive a payout
- Access to such benefits may significantly reduce the burden of medical expenses incurred as a result of a disabling condition, leading to better and faster recovery
- The organization understands the significance of time off for employee wellbeing, and as a result, provides PTO, paid holidays, sick leave, and other leave alternatives that are in compliance with relevant state laws and Company policies
Responsibilities:
- Maintaining accurate medical records and ensuring timely refills are also essential in helping patients manage their health conditions
- Rigorously manage all assigned pharmacy workstations, completing all required tasks efficiently and thoroughly
- When providing medication to a patient, always take care to review the medication, dosage, and instructions to ensure that all information is correct and up-to-date
- Providing clear and transparent communication throughout the entire service process can also demonstrate care and concern for customers
- Consistently exhibit ethical conduct and ensure patient privacy is preserved
Requirements:
- Attention and focus
- Customer service orientation
- Communication skills
- Mathematical reasoning
- Problem resolution
Skills:
- The skillful ability to hold concentration and inhibit distractions while engaging in a task for a prolonged time
- Constantly search for ways to be of service to others in a friendly and approachable manner
- By mastering the art of communication, individuals can build stronger relationships with customers and colleagues, leading to more successful outcomes and improved teamwork
- In sports, math is used to analyze statistics and probability to optimize team strategies and predict game outcomes
- Evaluate the situation in terms of previous experiences and knowledge
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