Medical Support Specialist

Job Description: Medical Support Specialist

Overview: We are seeking a compassionate and organized Medical Support Specialist to join our healthcare team. The Medical Support Specialist will provide administrative and clinical support services, assisting healthcare professionals in delivering high-quality patient care and ensuring smooth clinic operations.

Key Responsibilities:

1. Patient Support: The Medical Support Specialist will greet patients, assist with check-in procedures, and collect relevant medical history and insurance information. They will also schedule appointments, answer phone calls, and respond to patient inquiries.

2. Clinical Assistance: The Medical Support Specialist will assist healthcare providers with clinical procedures, such as taking vital signs, preparing exam rooms, and performing basic medical tests and procedures.

3. Documentation: The Medical Support Specialist will maintain accurate and up-to-date patient records, including electronic health records (EHR) and paper files. They will ensure all documentation is complete and organized for easy access.

4. Inventory Management: The Medical Support Specialist will manage medical supplies and equipment, ensuring adequate stock levels and proper storage. They will also coordinate equipment maintenance and repairs as needed.

5. Quality Assurance: The Medical Support Specialist will participate in quality assurance activities, assisting with audits, data collection, and performance improvement initiatives to enhance patient care and safety.

Qualifications:

• Education: A high school diploma or equivalent is required. Additional education or training in medical assisting or healthcare administration is preferred.
• Experience: At least 1 year of experience in a healthcare setting, preferably in a medical support role.
• Skills: Strong organizational and multitasking skills, excellent communication and interpersonal skills, proficiency in computer software and electronic health records (EHR) systems, and the ability to work effectively in a fast-paced environment.

Requirements:

• Ability to work full-time hours, including weekdays, evenings, and occasional weekends.
• Commitment to patient confidentiality and ethical standards.
• Dedication to providing exceptional customer service to patients and their families.
• Willingness to learn and adapt to new tasks and responsibilities.

Benefits:

• Competitive Salary: We offer a competitive salary commensurate with experience and qualifications.
• Health Benefits: Comprehensive health, dental, and vision insurance plans.
• Retirement Plans: Access to retirement savings plans with employer matching.
• Paid Time Off: Generous paid time off including vacation, sick leave, and holidays.
• Professional Development: Opportunities for ongoing training and career advancement.
• Supportive Work Environment: A collaborative and supportive work environment with opportunities for growth and development.

The Medical Support Specialist plays a vital role in supporting healthcare professionals and ensuring efficient clinic operations. If you are a dedicated individual with a passion for helping others and a commitment to excellence in healthcare, we invite you to apply for the Medical Support Specialist position.

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